Our Clients

MTN NIGERIA Lagos, Nigeria
To measure level of churn from MTN network to other networks and identify the reasons for churn/loss.

Identify gaps in service delivery (actual customer experience vs. expectation) across all the customer experience touch points

TBWA/Concept Unit Lagos, Nigeria
A social research aimed at providing insights on the perception of the electorate on political issues in Nigeria as a whole and Bayelsa state in particular

Gallup International

The study was carried out to understand the impact of government’s policies on the masses and also have an in-depth understanding of the immediate needs of the people of Nigeria.

LFS Financial Systems Ltd. Berlin, Germany
A market survey was carried out to assist the microfinance sector in Nigeria, with the perspective of finding out the financial need of the entrepreneurs and a possible investment in a microfinance institution.

ExxonMobil
The study was conduct evaluate Client’s advertising campaign concepts in order to reaffirm ExxonMobil affiliate’s position as the industry leader

Mobil Producing Nig. Ltd.
The study was conduct evaluate Client’s advertising campaign concepts in order to reaffirm ExxonMobil affiliate’s position as the industry leader

P& G
» Qualitative. The study was conducted to determine the relevant habits/practices of Nigerian women to develop copy.
» Qualitative. The study was conducted to understand key drivers of early toilet training in less than 1 year olds.
» Qualitative. The study was conducted to know the effective communication across tissue users.
» Qualitative. The study was conducted to understand laundry consumers.
» Qualitative via FGDs

Philip Morris International, Europe
A qualitative study aimed at eliciting respondents opinion on products attributes and assessing advertising acceptability among smokers in Cotonou and Lome.

Mr. Bigg’s (UACN Plc.), Lagos, Nigeria
A tracking study was conducted to measure staff service delivery in all Mr. Bigg’s restaurants across the country.

Chevron
A tracking study being conducted bi-monthly to measure staff service delivery (at the pumps and stores where available), ambience of environment and availability/maintenance of facilities in all Texaco filling stations across the country.

Total
A tracking study being conducted bi-monthly to measure staff service delivery (at the pumps and stores where available), ambience of environment and availability/maintenance of facilities in all Total filling stations across the country.


UNO Foods Ltd. Lagos, Nigeria
A study was conducted to check the preferred variants between Client’s and competition amongst target market.

BBC (WST), Abuja, Nigeria

Client’s interest was to measure the viewership and listenership of their adverts on the TV and Radio amongst selected category , with a view to gaining respondent’s understanding of the spots as well as help the production team to better their production before and after airing of the spots, which were done in Nigeria’s major languages (Yoruba, Hausa & Igbo) plus English as a general language.

Guinness Nig. Ltd, Lagos, Nigeria
The study was carried to understand the impact of advert campaign and execution on the target audience.



At MK&I, we offer you world class service that is both timely and insightful. Being mindful of the ever-changing peculiarities of the Nigerian environment, we have designed our services to remain flexible enough to suit your present and future needs in whatever sector of the economy that you choose to operate.





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LATEST
MK&I get R&D awards in the business category in Africa!

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